Firebox have style.

 I'd stupidly forgotten to put my password in the password safe, so clicked for a reset. This is the email I got.

Hi Jane,

Clearly you possess a strong appreciation of information security, no doubt developed during a long and storied career in the secret service. Or perhaps you just forgot the old one. Either way, you'd like to reset the Password on your Firebox.com Account.

Click on the the link below and take it from there. (This message won't self destruct.)

(link here)

Toodle pip,
The Firebox Team

Followed by two phone numbers, an email address, and the URL of their help page.